ArcelorMittal opted for West Trax

2013-02-27 10:15am

ArcelorMittal the world's leading steel and mining company, with a presence in more than 60 countries, opted for West Trax and its SAP optimisation solution KPI Scan® in order to reveal optimization potential in its major SAP landscape. The main focus is on use of SAP standard functionalities and deploying best practices in its business processes. West Trax used DELL Services for analysing the supporting SAP instances and manual processes onsite.

The corporate finance team from ArcelorMittal in Luxembourg initiated a project with the clear goal to increase the value to the company by optimizing its existing SAP environment. In contrast to a more IT related project, corporate finance focused on analysing the current business processes andestablish a business case for each area of improvement identified. This approach ensured measurable improvements resulting in process efficiency.

WestTrax and ArcelorMittal established a frame agreement allowing ArcelorMittal entities to globally call for the services of West Trax to analyse the main SAP systems and come up with detailed recommendations optimising business processes with SAP standard functionalities and to establish business case for implementing the recommendations. DELL Services was the consulting partner of West Trax for this assignment.

Mr Sunil Halbe, the Project sponsor from ArcelorMittal states:
“We are delighted with the identified improvements in our SAP instances. We now have an opportunity to optimize the use of SAP standard functionalities, implement and adhere to best practices and better process efficiency with improved control environment”.

West Trax Chief Executive Emil Bohr comments, “ArcelorMittal approach is a real benefit for its different locations, but moreover for the entire corporation, because this strategy will generate an additional competitive edge in terms of overall Cost- and Process efficiency, Productivity, Performance and Quality.“

Mr. Andreas Stein, Managing Director Dell Services said:
“Beside the offline analysis from West Trax, our consultants have to identify possible improvements and optimization potential concerning business processes not supported by SAP. This can only be achieved onsite, but with the information from the West Trax analysis, our consultants have already an exact overview, detailed knowledge about SAP processes and their strength or weaknesses. Therefore these tasks can be fulfilled in a very short time which keeps the project cost on a really economical level. Overall the combination of West Trax’s offline analysis and our consultants onsite is a very powerful solution, I even think, the best in the market.”

Currently the major SAP instances have been reviewed for 2 main processes namely “Procure to Pay” & “Order to Cash”. Improvements identified establish a business case for its implementation.

All recommendations are hosted in 'bench marking cockpit' created by West Trax with access to all locations. This paves way for bench marking processes across locations and assists continuous improvement. This also serves as a knowledge data base at process level and assists reconfiguring and implementing best practices. This will ultimately help the company to achieve a fair level of standardization in these core processes.

About West Trax:
Founded in 2003, West Trax provides in-depth consulting services to large and mid-size national and international enterprises. It aims to transform the value derived from clients’ ERP investments. The company is privately held and has subsidiaries in Germany, the UK and a sales office in Austria and Switzerland. With more than 1200 analyses completed to date, the West Trax Benchmark database contains a unique and reliable body of data that facilitates comparisons of relevant KPI’s.

West Trax provides services focused on optimising ROI throughout the lifecycle of ERP systems – such as SAP. With KPI Scan®, KPI Optimiser® KPI QA® and Benchmark Express® West Trax offers solutions that help to increase the effectiveness of corporate processes and the efficiency of IT infrastructures.

About Dell Services:
Dell Inc. (NASDAQ: DELL) listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value.

For more information on Dell Services visit:

For further information and images, please contact Diana Bohr at West Trax Ltd & Co. KG.Telephone +49 6430 92068 or e-mail

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