Data Process, the service company of Kali and Salz, is optimising the SAP Service for its customer with KPI Scan from West Trax.
Through a continuous optimisation process with KPI Scan / KPI Optimiser over the last 12 month the risk of migrating to mySAP has been greatly reduced. With KPI Scan we are able to find the potential for improvement and we can measure
our progress and success.
With the West Trax solution we found we could improve the level of Standardisation by more than 6% and the number of custom code programs could be reduced by more than 30%. The quality level of our system is now above average. One of our main tasks is the availability of a high performance SAP system in order to support our Business processes. The results of the West Trax analysis were key to our Success.
Dr. Lamp, Managing Director of Data Process and CIO of the Kali and Salz Group
ArcelorMittal the world's leading steel and mining company, with a presence in more than 60 countries, opted for West Trax and its SAP optimisation solution KPI Scan® in order to reveal optimization potential in its major SAP landscape. The main focus is on use of SAP standard functionalities and deploying best practices in its business processes. West Trax used DELL Services for analysing the supporting SAP instances and manual processes onsite.
The full report can be found here.
“The West Trax technology has been provided a window into the internal operations at Coty”, says Dave Berry, Global CIO at Coty. “Running 18 countries on a single instance of SAP is in itself a challenge, and the West Trax analysis provides us a methodology to maintain and control the environment. In fact, the results of the scans we have done have given rise to executive management supporting the need to curtail country specific enhancements to SAP ERP that in the end, has proven to be 50% unused over time, and has cost the company money, time, and poor use of the information management resources.”
“We were convinced that we had our system under control but we were not able to prove it”
Therefore we took the opportunity offered by West Trax to identify the strengths and weaknesses within our SAP environment. We knew our applications very well, but in order to get detailed KPI information we would need special tools which West Trax has, but we do not and we are not able to develop them. Even if we could develop them, we still would not be able to benchmark ourselves against others. We really can strongly recommend West Trax and the West Trax solution.
Kurt Trillsam, IT Director Modine Europe GmbH
With the West Trax solution, Mewa was able to position itself in terms of optimum efficiency and economy against 105 other enterprises within the Service Industry.
With the West Trax Quality Award we have achieved a unique standard of SAP System Quality and Usage within our Industry. This is indeed a great differentiator to our competition.
Helmut Will, Head of IT Mewa Textil Service
„We are very satisfied with the project carried out in our company. Therefore you can use Carl Zeiss AG as a reference in your files.”
Karl-Guenther Reick, Vice President Corporate IT Carl Zeiss AG
“Only with reduced ballast are intelligent migrations possible. A non-clearing up prevents business success and leads to those kind of projects which cost an enterprise several unnecessary manpower years. Benmarch Express® helps to eliminate this ballast and reduce costs.”
Helmuth Gümbel, Senior Research Director and Managing Partner of Strategy Partners International
SABIC is a leading manufacturer of chemicals, fertilisers, plastic and metals. In January 2007, the company took over Huntsman UK Petrochemicals, which is based in Teesside, UK.
„As we left Huntsman we needed to quickly build a clone of the Huntsman SAP system. The Huntsman system was built to serve several businesses, so we knew that there was going to be a lot of surplus in there that was tailored for other Huntsman businesses. For example, there was custom code for calculating VAT in Italy, and we don't have anything in Italy. I wanted to find a tool that would highlight how effective our cloned system was, and what our priorities should be for improvement. In particular, what the company was using frequently and what was not being touched. West Trax provided an extremely detailed analysis down to every item of code. Around 70% of our custom code wasn’t being used. It has been money well spent. We have already made significant reductions in our unused code. Any system that reduces our support costs and allows us to focus on business value would have to be a good thing. I’m not sure why more people don’t do this".
„A simple, effective, valuable and low cost way to improve the performance of your SAP system. Our internal work to support the KPI scan was little more than a few hours work to run some transactions. The results that cam back were accurate, insightful and very well explained. (These guys know SAP inside-out). We made some really important benefits. I would thoroughly recommend to anyone experiencing performance issues with SAP, or who wants insight into how to prioritise SAP improvements".
Paul Ettridge, ICT Manager SABIC UK Petrochemicals Redcar UK
The SAP Early Watch tool from SAP could not help us, but with the KPI Scan and KPI Optimiser from West Trax we were able to identify the reason for our unsatisfactory system performance. Then we could easily fix the problem.
Additionally West Trax has helped us to make our system ready for our planned Release Upgrade Project. This has saved us a lot of time and money by eliminating all unnecessary ballast.
The West Trax Solution is a great solution, we really can recommend it.
Hans Uwe Schroers, CIO Lukad Holding GmbH & Co KG
Our SAP System has the best quality level within the Finance Industry. We have achieved new Measured Best Practice results for Productivity and Cost. With the West Trax Quality Award we were able to prove this and make it visible.
Now we know and can always prove that we are contributing with the SAP system by meeting our targets in terms of Quality, Performance and Cost Efficiency.
Dr. Bernhard Scholz, CEO Münchener Hypothekenbank
"Your solutions impressed us a lot. The benchmarking and process optimization are great solutions for companies to get more mileage out of their heavy SAP ERP investment. These solutions are very attractive in view of the current poor economic situation and reduce IT spending."
Mang-Teck Tan, Hewlett Packard Singapore, Global Lead-ERP/Supply Chain Optimization Manufacturing Industry Practice HPS Consulting & Integration
How did the results of the West Trax analysis look?
The unused Standard Potential is a still relatively large. The performance of the custom code programs is good, however in the analysis period many of them were not used or only rarely.
What did you improve or convert?
In accordance with the KPI Scan results we deleted unused custom code programs or made them inaccessible to “normal” users. At a later stage these will also be deleted.
What savings did you make?
The savings are around CHF300,000 p.a. due to elimination of maintenance on unused custom code. This is a quick win! In a further step we will examine and verify the unused Standard Potential. There we promise ourselves further savings, these will be far higher.
Paul Riedo, Head of SAP Competence Center Swisscom AG
Kreditwerk Hypotheken Management has received the Gold level quality certification for Best SAP Performance
From West Trax and DEKRA. This is the highest level of Quality Award.
An optimised SAP system usage level not only reduces the ongoing cost, but at the same time it increases the economy and productivity of the system. In our company the economy of the system is essential for the overall success of the enterprise.
This Quality Award from West Trax is a crucial competitive edge for us, now we are setting new directions for the entire finance industry.
M. Stüllenberg, Head of IT Kreditwerke Hypothekenmanagement
„West Trax hat auf Basis ihres HCM Analysers zwei wichtige HR Prozesse (Einstellungen und Austritte) analysiert. Die Ergebnisse machten zunächst transparent, wo bei unserem hochvolumigen Geschäft Optimierungsmöglichkeiten in Bezug auf die prozessuale Umsetzung bestehen. Darauf aufbauend lieferte West Trax quantitative Fakten zur Business Case Berechnung auf Basis der Bewegungsdaten der letzten 3 Jahre. Als nächste Schritte müssen nun die Prozess-Owner entscheiden, wie die identifizierten Potentiale in konkrete Prozessverbesserungen/Prozessoptimierungen umgesetzt werden können.
Wegen der Qualität der bisherigen Analyseergebnisse sind wir überzeugt, dass es durch die Erkenntnisse in der Umsetzung zu deutlichen Vereinfachungen und Verbesserungen der Abläufe führen wird.“
Finance & HR Services Deutschland
Head of Department HR Services Solution Design
Deutsche Post DHL
„With a West Trax analysis, we can eliminate a lot of customisation in our SAP systems. Thus we have implemented the future readiness of our SAP systems - especially with regard to a future migration to S/4 Hana etc. Several of our systems have qualified for a West Trax Quality Award.“
Boehringer Ingelheim Pharma GmbH & Co. KG
„With the West Trax ELVA analysis we got transparency about the possibilities to quickly and comprehensively reduce the complexity of our large SAP systems. After implementing the West Trax recommendations to streamline the SAP system, we can reduce the cost of operating the system.“
RWE IT GmbH
“From the results of the West Trax analysis we have gained confirmation that our continuing attempt to use as much of the standard functionality of our SAP System as possible is absolutely the right approach. And the achievement of the Gold Award makes us really proud and happy.
Another important benefit from the West Trax analysis is the possibility to understand our Custom Code situation. Over the years a lot of custom code has been accumulated which is no longer in use. This drastically increased the complexity of our system. Also our resources could not be used effectively anymore. Using the West Trax analysis we were able to clean up
our system and improve our overall efficiency.”
Lantiq Beteiligungs-GmbH & Co.KG
“West Trax was able to provide us with complete transparency about our historically grown SAP system and its use by nearly 3,000 users in all business areas.
We now have all the necessary facts that we need to define the project and business requirements and for a reliable calculation of expenses. In addition to this, we have all the details available to ensure that our system is designed for the future and to remove ballast. This will allow us to drastically reduce the expected costs, especially for the conversion of proprietary developments to S/4HANA.
Only on the basis of these objective facts was our service provider able to create a comprehensive and comprehensible offer in order to successfully carry out the project for our purposes. In addition, this knowledge provides us with sufficient security to minimize project risks and maintain control.“
Eckhard Kloth, Group CIO
Vaillant Deutschland GmbH & Co. KG